Crestline Resident Satisfaction Survey

At Crestline Realty, we strive to provide you with an exceptional living experience. Your happiness in your residence is important to us. Please take a minute to share your opinions with us and complete our Resident Satisfaction Survey. Your comments and suggestions are appreciated.

Customer Satisfaction Survey
Community Name:
 
Move-In/Leasing Experience: Rate 1 - 5, 5 being the best
Leasing agent was friendly,
knowledgeable, and helpful:		 (Poor) 1  2  3  4  5(Outstanding)
Leasing agent explained and
answered all your questions about your lease:		 (Poor) 1  2  3  4  5(Outstanding)
Leasing agent walked your residence
with you and answered all your questions:		 (Poor) 1  2  3  4  5(Outstanding)
Your new residence was clean
and in good working condition when you moved in:		 (Poor) 1  2  3  4  5(Outstanding)
Overall leasing experience: (Poor) 1  2  3  4  5(Outstanding)
Comments about your leasing experience:
Maintenance Service Experience: Rate 1 - 5, 5 being the best
Leasing agent was friendly and seemed
to understand your problem:		 (Poor) 1  2  3  4  5(Outstanding)
Service technician responded the same day
(during working hours):		 (Poor) 1  2  3  4  5(Outstanding)
The problem was solved within 24 hours
(weekends and holidays excluded):		 (Poor) 1  2  3  4  5(Outstanding)
Problem was corrected the first time: (Poor) 1  2  3  4  5(Outstanding)
Someone called to make sure you were
happy with the repair:		 (Poor) 1  2  3  4  5(Outstanding)
Comments about your maintenance
service experience:
Move Out Experience: Rate 1 - 5, 5 being the best
Leasing agent explained the
move-out/notice process:		 (Poor) 1  2  3  4  5(Outstanding)
Leasing agent made an appointment that
was convenient to conduct a move-out inspection:		 (Poor) 1  2  3  4  5(Outstanding)
The person conducting the inspection
explained any charges:		 (Poor) 1  2  3  4  5(Outstanding)
Did the charges coincide with the
list provided at move-in:		 (Poor) 1  2  3  4  5(Outstanding)
How was your overall leasing experience: (Poor) 1  2  3  4  5(Outstanding)
Comments about your renting experience
and please tell us why you are moving:
OPTIONAL: If you would like to be contacted about your survey,
please provide your name and either your email address or a
telephone number where you can be reached.

Name:
Email:
Telephone: